FAQ's
Q: I am a long way away from
your offices can you deliver?
A: Yes we use a courier to distribute Nationwide.
Q: I need to have artwork done
from my brochure can you do this for me?
A: Yes our graphic design team will be pleased to help creating your
artwork.
Q: I have a file created in Microsoft
Word, can you produce full colour printed brochure from it?
A: Yes we are one of the few companies that can colour separate "Word"
files.
Q: I have created my own artwork in
an application you do not list, can you print from it?
A: If the application supports PDF creation then that is the easy way
to go.
if you do not have PDF creation software, use our download facility for
a trial copy of Desk PDF.
Alternatively if you provide us with a hardcopy we can re-create the artwork,
depending on the detail a cost will be involved.
Q: We have a fleet of delivery
vans that require signwriting but they are used during the day, could
you sign write after hours?
A: We always try to accommodate, as we run a shift system we should
be able to, there would be an anti social premium however.
Q: We have created our own artwork
for a 64page holiday brochure,
the file is too large to send as an e-mail attachment, do you provide
an ftp option?
A: Yes, www.yousendit.com, a secure ftp site.
Q: I am ready to send my files,
but cannot find a payment section on your website?
A: We accept credit and debit cards, we accept payment by telephone
or in person,
our office will call for the relevent card details, we find this the most
secure way.
|